Support
Help for the SPARKS Learning Apps: Tools & Games, Build & Link and Picture It.
Contact
For help, questions, or to report an issue, email us at support@sparkskit.com. Tell us which app you are using and on which device, and we will reply as soon as we can.
Frequently Asked Questions
How do I cancel my subscription?
Subscriptions bought in the app are managed by your App Store or Google Play account. Open your device's subscription settings to cancel at any time. You keep access until the end of the period you have already paid for.
How do I restore a purchase?
Open the app, go to the subscription screen, and tap "Restore Purchases". Make sure you are signed in to the same App Store or Google Play account you used to buy.
What is free?
Many Tools & Games tools are free to use. Build & Link and Picture It each include a free trial. A subscription unlocks everything in that app, and paid subscribers never see ads.
Does one account work in every app?
Yes. Build & Link and Picture It use the same SPARKS account, so signing in with your email on any device brings your plans and worksheets with you. Tools & Games works without an account.
How do I delete my account?
Use the Delete Account page, or the option inside the app's settings. This removes your account and data from every SPARKS app.